FAQ

Free Shipping

DOMESTIC ORDERS

Homebouncehouses.com offers Free Ground shipping services via UPS to the lower 48 states for all orders over $99. Most in stock orders placed by 2PM PST will ship the same day. Home Bounces Houses does offer expedited shipping at an additional cost. Please contact our customer service department at      1-866-948-0005 or visit our contact page to request a quote on an expedited shipment cost. All orders are shipped with signature required unless specified otherwise.

ALASKA, HAWAII & PUERTO RICO

Customers will be charged additional transportation fees for shipping to Alaska, Hawaii and Puerto Rico.

INTERNATIONAL ORDERS

Homebouncehouses.com can ship outside of the United States including Canada and Mexico. We have a dedicated staff responsible for all orders shipping outside of the United States. Please contact a customer service representative at 1-866-948-0005 if you would like to place an order shipping internationally.
Customers are responsible for all taxes and Duties, Taxes, Brokerage Fees and any other applicable fees associated with orders shipping outside of the United States. The shipping quote provided by Homebouncehouses.com for international orders only represents the freight and handling costs.

FREIGHT SHIPMENTS **IMPORTANT**

Customers are required to thoroughly inspect all packages and boxes immediately upon delivery. Failure to inspect the goods upon delivery releases the freight company from undiscovered damages once the product is accepted and signed for. As per the policies and regulations of the freight companies, shipping liability is transferred to the customer once goods are signed for. Do Not assume that the contents of your package(s) are undamaged if the box appears to be intact. Sign for any damages accordingly, including damaged packaging, upon delivery your product(s).

 

No Sales Tax

HomeBounceHouses.com pays the Sales Taxes for each purchase to offer the most competitive pricing to our customers.

 

When Will My Order Arrive?

Most orders are shipped the same day from our warehouse when the order is received by 2PM PST. Orders are shipped via UPS Ground Services, unless otherwise specified. Delivery time is calculated using business days. UPS does not deliver on Saturday or Sunday unless expedited shipping services are requested.

 

Operations, Care & Storage

Recreational bounce houses include everything you need to start jumping in a matter of minutes. Just
remove your bouncer from its storage bag, unroll, connect the inflatable tube to the blower and inflate.

Inflatable bouncers should be placed on level ground (grass, dirt or carpeted surface) and be at least 6’ away from all objects including trees, overhead branches, fences, bodies of water, electrical wires and laundry lines. Stake the bouncer into the ground using the included stakes.

To maintain proper inflation, the blower must be allowed to run continuously during the products use.

Every manufacturer’s product is made specifically for indoor and/or outdoor use. Items that are marked in their description for indoor/outdoor can be used accordingly. Little Tikes does not suggest indoor use on any of their inflatable products.

Your product’s surface is washable only. To remove dirt, mildew or stains, clean the area with either rubbing alcohol or a mild laundry detergent with a bleaching agent. Thoroughly clean and dry the area with a soft (non abrasive) cloth. Make sure the inflatable surface is completely dry before storing to avoid mildew and other problems.

HomeBounceHouses.com recommends that any inflatable product be deflated and stored away in a dry place (in it’s storage bag if included) after each use. All inflatable products are manufactured to be
fade-resistant, but not fade proof. Colors can start to fade over time, especially if the product is in an area where it is exposed to direct sunlight.

How to Setup

Leave a Reply

Your email address will not be published. Required fields are marked *